Last updated: September 17, 2026
Ready Site Safety wants customers to be confident in their purchase. The following policy applies to products purchased directly from Ready Site Safety.
30-Day Returns
Unopened and unused products may be returned within 30 days of delivery.
To be eligible for a return, the product must be:
- Unopened, unused, and in its original condition and packaging.
- Returned with all components, documentation, accessories, and materials originally included.
- Accompanied by proof of purchase or the applicable Ready Site Safety order number.
Products that have been opened, used, installed, damaged after delivery, altered, or are missing components are generally not eligible for return.
Requesting a Return
Before returning a product, contact Ready Site Safety at info@readysitesafety.com with your order number and the item you would like to return.
Please do not send products back without first contacting us. Return instructions and the appropriate return address will be provided after your request is reviewed.
Return Shipping
Unless the return is the result of an incorrect, defective, or damaged shipment from Ready Site Safety, the customer is responsible for return shipping costs.
Original shipping charges are non-refundable unless the return resulted from an error by Ready Site Safety.
We recommend using a trackable shipping service when returning merchandise. Ready Site Safety is not responsible for return shipments lost or damaged in transit.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives.
If an item arrives damaged or defective, or if you receive an incorrect product, contact info@readysitesafety.com as soon as reasonably possible. Include your order number, a description of the issue, and photographs when appropriate.
We will review the issue and work with you on an appropriate replacement, refund, or other resolution.
Refunds
Once an approved return is received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Non-Returnable Products
Opened or used products are generally not eligible for return. Products that have been installed, altered, damaged after delivery, or returned incomplete may also be refused.
For safety-sensitive, consumable, or hygiene-related products, Ready Site Safety may be unable to accept a return once the original packaging or protective seal has been opened.
Business and Large-Quantity Orders
Large-volume, special-order, customized, or specially sourced business purchases may be subject to separate return terms disclosed at the time of quotation or purchase.
If your purchase was made through a Ready Site Safety business quote, please refer to the terms associated with that order or contact us for assistance.
Workplace Safety Responsibility
Ready Site Safety provides workplace safety products and organizational tools. Product availability, selection, or purchase does not by itself establish compliance with OSHA or other applicable requirements.
Employers remain responsible for workplace hazard assessment, appropriate product selection, installation where applicable, employee training, inspection, maintenance, and compliance with applicable laws, regulations, and standards.
Contact
Questions about returns or refunds can be sent to:
Ready Site Safety
info@readysitesafety.com